Support

Email: support@accuer.com

Telephone: 303-323-4296 x 99

 

 

Sales

Email: playbook@accuer.com

Telephone: 303-323-4296 x 26

 

 

Playbook User Privacy Policy

Playbook only contains personal data necessary for the functionality of Playbook. This data consists of things like username, first and last name, email address, department, group, availability, project assignments, and training course enrollment. This information was entered by you or someone at your company, therefore Accuer is not responsible for its accuracy. Some personal data is calculated based on your use of Playbook. Examples include last login, failed login attempts, and course completion status. 

At any time you can request a copy of your personal data that is contained in your company’s Playbook site by sending an email to support@accuer.com. At no time will Accuer ever share your personal data with a third party other than on rare occasions when we need a developer to troubleshoot an issue specific to your database. In all of those cases, the third party is under a strict policy agreement that forbids them from ever saving or sharing your personal data.

The data is encrypted when you transmit it, and also encrypted when it is stored on Microsoft’s Azure Cloud which is certified at a SOC 2 Type 2 security level. Data Protection with Microsoft Privacy Principles | Microsoft Trust Center.

Please email support@accuer.com if you have any questions.